Many companies struggle with digitalisation, automation and particularly data management and visualisation. Organisations invest in how to use digital tools to enhance customer experiences and improve operations. As the volume of data explodes, managing manufacturing workflows, scientific research, customer experience -and countless other processes- can be demanding.
Whether selling complex medical devices, running a manufacturing plant or performing clinical trials, digital technology can unlock your full potential to reduce costs and save time. The application of data into bespoke digital tools can transform operations and increase your return of investment.
Reducing waste is an easy entry point to digital transformation as the benefits accrue quickly (and visibly). Common waste reduction ambitions such as eliminating defects, removing queues & wait states, reducing safety stock, avoiding unnecessary motion of materials and reducing equipment maintenance interruptions, can all be positively impacted by digital technologies.
Our team designs and builds software applications for workflow efficiency and uses data and machine learning to power smart online tools designed to make user engagement productive, accessible and fast. Across laboratory operations, manufacturing and supply chain, we help leaders in Life Sciences to improve performance via digital best practice.
We use digital technology to help you improve operational efficiency and commercial outcomes. Customer self-service portals for call deflection, digital simulators to model complex processes in software, or digital workflows apps to speed up selection and reduce errors.
Ecommerce can transform business operations putting your business onto a whole new level, but this can be difficult to get right.
We can develop eCommerce and sales enablement tools to optimise the performance of your sales and customer experience.
We have designed digital tools to help users find what they were looking for, increasing upselling/cross-selling and improving customer experience.
Improve the overall digital customer experience of your business, reduce enquire volumes and increase sales. Customer portals help for call deflection, run 24 hours and reduce the cost to serve.
Many life science vendors are slowly adapting their business model to the new digital reality. Your company may sell products online but lack the ability to engage with its customers digitally.
A customer experience portal will help your customers to find the information they are looking for, manage their orders and seek support.
We have developed bespoke portals for global leaders in the life science industry, improving user experience and reducing costs.
Your customers may struggle to find what they are looking for, especially when they come across a broad range of instruments that can be highly sophisticated and expensive. There is a high cost associated with choosing the wrong product for a lab experiment.
A product selector tool will help your customers to select the right product, matching their lab equipment and their exact needs. This results in a conversion rate increase and cross-selling due to a seamless user experience.
Some life science commerce vendors have more than two million products for sale. Well-designed product selector tools drop selection errors giving only valid configuration options to customers. This ensures what they buy works for their lab or supply chain, eliminating waste and delay.
From septa selector tools to flow cytometry simulators, we’ve built unique complex tools to meet each customer requirement.
Most clients we talk to struggle with data – incompatible formats, missing values, irregular supply or other factors that affect quality. Our team can normalise data from any source.
But many times, good quality data is not enough to drive operational improvements. Most companies find it hard to express the right information for the right teams at the right time.
We have experience building data-sharing platforms and visualisation experiences for all different users: so, they can access the data they need, at the time they need it, in an accessible format.
Our skills in CX and UX research, data management and visualisation help us to create engaging tools for complex data.
Workflow tools or data management portals can help you streamline operations and manage multiple complicated processes.
Smart and effective digital applications built for users.
Cloud-based web applications that run fast at scale.
Connect & integrate seamlessly across digital touchpoints.
Use data insight to drive current activity and future roadmaps.
Digital transformation is full of opportunities and challenges. We’ve been helping life sciences organisations grow for over 13 years.
It’s clear all organisations can benefit from digital transformation but what works for one organisation may not be right for another. Our team can help you see the opportunities for digitalisation, business analysis, solution design and implementation.
We can start performing an audit to find areas for improvement or work directly in product development by request.
The ability to capture vast quantities of data and to use that data to develop smart digital tools dramatically enhances the scale of services you can offer.
We’ll help you implement digital technology in a way which is aligned with the unique nature of your organisation.